Business process automation

We automate the repetitive, manual steps between your tools and teams, whether that means a Power Automate flow inside Microsoft 365 or a direct API integration between two systems.

Running an agency? This service is also available aswhite-label delivery for agencies →

Who this is for

  • Teams that copy data between systems by hand on a recurring basis
  • Businesses on Microsoft 365 that want Power Automate flows for approvals or notifications
  • Companies that want two SaaS tools to talk to each other without a manual export and import
  • Teams that need a scheduled job to run reports or syncs automatically

What we deliver

  • Process mapping of the current manual steps before automating anything
  • A custom automation using Power Automate, a direct API integration, or a small script, whichever fits
  • Connections between SaaS tools that don't offer a native integration, via their APIs or webhooks
  • Error handling and alerts, so a failed run is flagged rather than failing silently
  • Documentation of what the automation does and how to change it
  • Handover so your team can maintain and extend the flow, or ongoing support if you'd rather we did

How an automation flows

Every automation we build follows the same shape: something triggers it, the automation runs, and if it fails, someone is alerted rather than the failure going unnoticed.

Typical outcomes

  • Less time spent on repetitive manual data entry
  • Fewer copy-paste errors between systems
  • A documented process instead of knowledge held by one person

Technologies we use

  • Power Automate
  • Microsoft Graph API
  • Custom API integrations
  • Node.js
  • REST APIs
  • Webhooks
  • Azure Functions
  • AWS Lambda

How an engagement works

  1. 1

    Map the process

    On a call, we walk through the current manual steps end to end, including the exceptions people handle by hand.

  2. 2

    Pick one workflow

    We start with a single workflow worth automating first, rather than trying to automate everything at once.

  3. 3

    Build and test

    The automation is built and tested against real data before it's switched on for everyday use.

  4. 4

    Hand over or support

    You get documentation to run it yourselves, or we continue supporting it on a monthly basis.

Frequently asked questions

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Power Automate or custom code for business automation: how to tell which one actually fits your workflow, instead of defaulting to either one.

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